Shipping policy
FREE SHIPPING
Enjoy free shipping on orders over $100 (Canada & USA). No code required.
Canadian orders ship via untracked lettermail (scrunchies only) or tracked Expedited Parcel (other items). Tracked shipping can also be arranged upon request. Please contact us if this option is not shown at checkout.
PROCESSING
Orders may take up to 2 weeks to be handmade and packaged. If you need your order by a specific date, feel free to leave a note at checkout or contact us.
DELIVERY (estimates only)
- Canada: 5–21 business days (untracked) | 1–8 business days (tracked)
- USA & International: 7–21 business days (untracked) | Tracked options available.
INTERNATIONAL
We offer worldwide shipping. Any customs fees or import duties are the responsibility of the buyer.
POLICY
Please ensure your shipping address is correct before placing your order. We are not responsible for orders sent to incorrect addresses or for packages lost, stolen, or damaged after shipment. For delivery issues, please contact the carrier directly.
For any additional questions or concerns, please contact us at scrunchiesbydaisy@gmail.com
